Co-founder of O’Brien Consulting, Kim was a staff engineer at computer maker Sun Microsystems for eight years. While with Sun, Kim evaluated and designed software and documentation across Sun’s product line. Projects included UNIX desktop applications, system administration tools, and web-based e-commerce applications. Prior to Sun Microsystems, Kim did human factors work for Lockheed Engineering & Sciences and Canon Information Systems.

Kevin has over 15 years experience providing human factors expertise in consumer computing, network administration, customer care, hardware assembly, human resource and medical records systems, and on-line help. Prior to forming O’Brien Consulting, Kevin was a senior human factors engineer in the telecommunications industry (Pacific Bell) and aerospace industry (Lockheed Engineering & Sciences at Johnson Space Center).